Refund Policy

By purchasing any course, subscription, or digital learning product from Sikhoaxis Limited, you agree to this Refund Policy together with our Terms of Service.

1. General Policy

We aim to provide high-quality educational content and a positive learning experience. If you are not satisfied with your purchase, you may request a refund in accordance with the terms below.

All payments are processed securely by Paddle,Stripe,Paypal which acts as our merchant of record for billing and payment processing.

2. Eligibility for Refunds

You may be eligible for a refund if:

  • The refund request is submitted within 18 days of the original purchase date; and

  • You have consumed less than 25% of the course content; and

  • No course completion certificate has been issued.

Refunds are generally not available for:

  • Courses substantially completed or downloaded;

  • Subscription periods already used;

  • Purchases made during special promotions clearly marked as “non-refundable”;

  • Cases involving abuse, fraud, or repeated refund requests.

3. Subscription Products

For recurring subscriptions:

  • You may cancel your subscription at any time.

  • Cancellation will stop future billing cycles.

  • Fees already charged for the current billing period are generally non-refundable unless required by applicable law.

4. Technical Issues

If you experience technical problems preventing access to purchased content, please contact us first at:

puja@sikoaxislimited.com

We will make reasonable efforts to resolve the issue before processing any refund request.

5. How to Request a Refund

To request a refund, contact us with:

  • Your full name;

  • Purchase email address;

  • Transaction or invoice ID;

  • Reason for the refund request.

Contact Information

Sikhoaxis Limited
Email: puja@sikoaxislimited.com
Website: Sikhoaxis Limited

6. Refund Processing

Approved refunds are typically processed within 5–10 business days back to the original payment method.

Processing times may vary depending on your payment provider or bank.

7. Chargebacks

Before initiating a chargeback with your bank or payment provider, please contact us directly so we can attempt to resolve the issue promptly.

Fraudulent or abusive chargebacks may result in suspension of access to our services.

8. Consumer Rights

Nothing in this Refund Policy limits any mandatory consumer rights available under applicable laws.

9. Changes to This Policy

We may update this Refund Policy from time to time. Updated versions will be posted on our website with a revised effective date.

10. Contact Information

Sikhoaxis Limited
Email: puja@sikoaxislimited.com
Website: Sikhoaxis Limited